Privacy Policy
Last updated: August 2026
1. Introduction
EASYPET ("we," "us," or "our") operates the EASYPET website and e-commerce platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
2. Information We Collect
We collect information you provide directly, including:
- Account information (name, email, password)
- Shipping address and billing information
- Phone number (optional)
- Order history and preferences
- Messages and feedback you send us
- Payment information (processed securely, never stored by us)
3. How We Use Your Information
We use your information to:
- Process orders and send order confirmations
- Provide customer support and respond to inquiries
- Send promotional emails (with your consent)
- Improve our website and services
- Comply with legal obligations
- Detect and prevent fraud
4. Data Security
We implement security measures to protect your information. All data transmitted during checkout is encrypted using SSL/TLS protocols. We do not store full credit card numbers—payment processing is handled by secure third-party processors.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing emails anytime
- Withdraw consent for data processing
6. Contact Us
If you have questions about this Privacy Policy or our privacy practices, email support@easypet.com.au.