Terms of Service

Last updated: August 2026

1. Agreement to Terms

By accessing and using the EASYPET website and purchasing products, you agree to be bound by these Terms of Service. If you do not agree, please do not use our site.

2. Use License

You are granted a limited license to access and use our website for personal, non-commercial purposes. You agree not to:

  • Reproduce or distribute our content without permission
  • Use the site for illegal purposes
  • Attempt to gain unauthorized access to the site
  • Harass, abuse, or harm other users
  • Use bots or automated tools to access the site

3. Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions are error-free. If you discover an error, please contact us immediately.

4. Pricing and Availability

All prices are in Australian Dollars and subject to change without notice. We reserve the right to limit quantities and discontinue products. Products are subject to availability.

5. Orders and Acceptance

Placing an order is an offer to purchase. We reserve the right to accept or reject any order. Payment must be received before we process your order.

6. Returns and Refunds

Our 60-day satisfaction guarantee and returns policy is detailed on our Shipping & Returns page. This policy applies to all purchases.

7. Limitation of Liability

EASYPET is not liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products, even if we've been advised of the possibility of such damages.

8. Changes to Terms

We may update these terms at any time. Your continued use of the site constitutes acceptance of any changes.

9. Contact Us

For questions about these terms, contact support@easypet.com.au.